Enabling end users to register their newly purchased car battery online and be able to always see if the battery is still under warranty. Enabling AutoX to communicate to end users and also to easily facilitate claims.
The challenge
Keeping track of battery warranty expirations
Managing and tracking claims
Managing and tracking claim replacement batteries
Large number of fraudulent claims
The solution
Tamper proof Battery serial numbers and QR codes printed directly on batteries
End user scan QR code and register battery online
Batteries are tracked through entire life cycle (Factory, Charging Stations, Resellers, End users, Claims)
Resellers can lookup battery and submit claims as well as enter replacement batteries
Integrated to Salesforce for client communication
End user can lookup warranty expiration date
Reseller incentive scheme to drive adoption (AUTOXMEN system)
The results
Responsive website
Services
User experience (UX) design
Web development
Custom CMS
3rd party API integration
Database design
